What You'll Learn
- Understand the history, key players, and fundamental concepts of the aviation industry.
- Explain the economic and technological factors shaping the industry's evolution.
- Develop skills to provide exceptional customer service to airline passengers.
- Master techniques for handling various passenger needs and resolving issues effectively.
- Learn the principles of efficient airport lounge operations and guest satisfaction.
- Apply strategies for optimizing lounge services and amenities.
- Comprehend the essential duties and responsibilities of cabin crew members.
- Demonstrate competence in safety procedures, customer care, and emergency response.
- Grasp the importance of safety protocols and security measures in aviation.
- Identify potential threats and employ risk mitigation strategies to ensure passenger and crew safety.
- Gain insights into the core functions of aviation operations and management.
- Acquire skills to oversee airline operations, including scheduling, logistics, and resource allocation.
Requirements
- Basic skills and ideas of Airport Lounge & Cabin Crew Management
Who This Course is For
- All UG and PG Business, Aviation Students
- Interested students to learn about the concepts of Airport Lounge Management & Cabin Crew Management
Your Instructor
Dr. José Prabhu J
Researcher, Professor and Subject Matter Expert
4.3 Instructor Rating
60,827 Reviews
620,234 Students
340 Courses
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