Free Udemy Course __ Generative AI in Customer Support

Scale support with AI chatbots, automation, and personalization to boost satisfaction and conversions

4.5 (1,079 students students enrolled) English
professional Business
Generative AI in Customer Support

What You'll Learn

  • How AI transforms customer support to boost satisfaction and conversions
  • The basics of Tidio’s platform and AI capabilities (Lyro, chatbots, automations)
  • How to set up and automate conversations with AI-powered bots
  • Ways to personalize customer journeys using triggers, segments, and behavior data
  • Best practices for balancing AI automation with human support
  • Real-world use cases from leading brands to inspire your strategy
  • How to measure ROI, increase resolution rates, and scale customer success

Requirements

  • No technical background required: this course is designed for business owners and decision makers
  • Basic familiarity with online customer support or business tools is helpful but not mandatory

Who This Course is For

  • Business owners who want to scale customer support with AI
  • Decision makers looking to boost conversions and customer satisfaction
  • Entrepreneurs and startup founders aiming to automate support efficiently
  • Managers seeking to improve team productivity with AI-powered tools
  • Anyone curious about practical applications of AI in customer success

Your Instructor

Anton Voroniuk

GenAI Expert, trusted by 900,000+ Students

4.4 Instructor Rating

44,480 Reviews

995,394 Students

130 Courses

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