Name: KPI Development: Build Effective Performance Systems [EN]
Availability: InStock

What You'll Learn

Understand the fundamentals of Key Performance Indicators (KPIs) and their role in business strategy
Identify and define critical success factors (KSFs) for any role or department
Distinguish between output metrics and performance indicators, including leading and lagging KPIs
Avoid common measurement traps and design KPIs that actually drive results
Learn how to structure and run a KPI development workshop in your company
Apply visual tools and performance dashboards to present KPIs clearly to teams, managers, and executives
Understand how to align KPIs with different levels of reporting and management oversight
Discover agile approaches (SCRUM, Kanban) to implement and continuously refine KPIs
Unpack common myths about KPIs that undermine performance tracking
Master performance presentation techniques using Stephen Few’s data visualization principles
Build buy-in for KPI systems among staff and leadership using proven influence frameworks
Receive practical templates, real-life case studies, and ready-to-use examples from various industries

Requirements

No prior experience with KPIs or performance systems is required
Basic understanding of how a company or department operates is helpful
A desire to improve performance tracking and align team efforts with business goals
Access to a computer or mobile device with internet to view course materials
Optional: Excel or similar spreadsheet software for KPI calculations and templates

HR managers seeking to align employee efforts with strategic goals
Team leaders and department heads aiming to track and improve team performance
Business owners and executives who need visibility into results across departments
Operational managers working on process improvement and accountability
Consultants developing KPI systems for clients
Aspiring professionals who want to enhance their skills and value in the job market

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