Name: Troubleshooter: a system solution for business problems [EN]
Price: 44.99 USD
Availability: OutOfStock

EXPIRED

What You'll Learn

Formulate the problem in such a way that it is immediately clear what needs to be solved, and separate the symptoms from the essence.
Identify the root cause using 5 Whys, Ishikawa diagrams, and problem trees.
Build a logical tree, break down the task using MECE, and ask the right questions using 5W1H.
Conduct rapid analysis and prioritisation of solutions using Pareto, TOC and analytical tools
Generate non-standard solutions through SCAMPER, TRIZ, morphological analysis, and the focal object method.
Working with contradictions and ICR in TRIZ and choosing the optimal path without compromise
Facilitate group sessions, manage dominance, conflicts and chaos of ideas
Select frameworks for specific business problems: Lean, Six Sigma, 7S McKinsey, ADKAR, Kepner-Tregoe, DMAIC, A3
Create clear action plans, validate hypotheses with data, and defend decisions to stakeholders.
Build your own troubleshooting system, combine methods and apply them to any case

Requirements

No special training is required — the course is suitable even for those who have never worked as a troubleshooter.
Experience in work processes such as project work, task management, analytics, facilitation or operational roles is desirable.
It is beneficial if you have access to real company tasks — you will be able to apply the tools in your homework assignments.
You need a computer or smartphone to view lessons and complete exercises.
The desire to solve problems faster, more thoroughly and with greater confidence is the main "tool" you will need.

Managers and team leaders who need to quickly eliminate the causes of disruptions, setbacks, and blockers in the team
Consultants who want to become "firefighters" and bring real, measurable solutions to clients
Business analysts, product and project managers working with uncertainty and complex tasks
HRBPs, operational specialists, and internal consultants who analyse processes and look for the root causes of problems
Start-up founders and entrepreneurs who need to quickly fix their product, processes, and management
Specialists who want to enhance their career growth by developing the skill of solving unsolvable problems
Anyone who wants to be the person people call when "everything has gone wrong" and they need results, not reports.

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